Teaching everything we know to help you earn a living using the proven concepts of direct marketing and solution selling.

Teaching everything we know to help you earn a living using the proven concepts of direct marketing and solution selling.

If success is your passion, subscribe to our Direct2Customers Marketing Community and see for yourself the value of what we offer. FREE to join! 

Here’s the kicker. Using our FREE content will compel you how to blow away the competition. 

For example, In our Library of Marketing you’ll find a massive quantity of writings, articles, papers reports and more just for the asking. All the marketing content is based on learning and doing for people who want to succeed. 

Itoday’s marketing and selling, you need a better understanding of the way prospects and customers act. Always write down some of the actions you observe when you and the team are dealing with prospects and customersStart to build profiles of your prospects and customers. Why? Not everybody responds in the same way. Everyone does not have the same problem.  

People you meet may have similar personalities, but everyone is different. In addition, you have competition, direct and non-direct. If you want to create better marketing and selling, you must learn about your marketplace and record the “doing” that worked and others that didn’t.  

How The Direct Marketing Community Works for You 

1. Library of Marketing. 

As you scroll through the community web site (direct2customers.com), there are many FREE writings that you can request. If you don’t see something you like, send us an email and in a few short sentences discuss your problem or need. I’ll match writings to your request and send it your way.  

Even if you have more questions, I’ll answer as much as I can, once you become a member. The goal is to have members help other members. As writings are requested, I’ll add them to the Library of Marketing for everyone to access.  

2. Looking for a Strategic Marketing Advantage?  

We recommend five key strategies for growth.  Each can be used alone, or in combination, to become highly effective in your marketing communications. 

  • Customer-Centric Marketing 
  • Direct Marketing 
  • Multi-Channel Marketing 
  • Data Driven Marketing 
  • Digital Marketing

3. What is our Custom-Made Marketing E-book? 

When you visit this web page, you’ll find two offers. These two free modules, Situational Analysis and How to do Market Research and Analysis are the favorite modules requested. Choose one and contact us for how to ask and use the questions found in both modules. Gather your team and copy or record their answers and management as well. 

The eighteen modules in our e-book can help you build a better company, marketing and selling. Each module will help you think of better ways to operate your company at a higher level. If you want us to ask you and your team the questions and to analyze your responses, there is a fee, but there are discounts for all members.   

Remember the Rule of Three: Thinking Visually in Threes      
Optional services  
WHAT? 

Direct Marketing Mail Success content is available for companies that want to use it as an advertising tool.  

Our publication, Direct Marketing Mail Success, since 1993, has thousands of articles on Direct Mail, Direct Response, Small Business Marketing Success, and much, much more in our Library of Marketing. The copy is always updated based on current conditions as well as writing new articles. You can purchase a subscription for 4 copies within a year. There is an option to have us design the newsletter or just purchase the content. If there are any questions, please contact us at 800-251-3608 or Mdoc@direct2customers.com. 

WHERE TO FIND US? 

Number One. Our Direct Mail Success Newsletter – is still a quarterly publication, averaging five articles per issue, containing the latest information on Direct Marketing Mail, such as: 

  • Data Analytics 
  • Segmentation 
  • Customer Profiles 
  • Customer-Centric Marketing Strategy 
  • Multi-Channel Marketing Communications  
  • Digital Marketing 
  • Social Media Marketing 
  • Small Business Marketing 
  • Not-for-Profit Companies 

Number Two. MarketingDoc Blog – weekly posts on small business and b2b marketing – subscription pricing is available. 

  • Direct Marketing Techniques and Fundamentals for Social Media Channels 
  • Outbound and Inbound Marketing Programs 
  • Using CRM’s 
  • Customer-Centric Marketing Strategy 
  • Landing and Call-to-Action Web pages 

Locations of other posts by The Marketing Doc – Variety of Guest Posts, Google Blogspot, Constant Contact, LinkedIn, Discussion Groups, and MarketingDoc.net 

HOW? 

Custom articles – Here are many purchase options for you to consider. The most common are: 

  • Update selected content to present marketing conditions, if necessary. 
  • Create new articles for use in a pre-determined market. 
  • Purchase an existing article as is, Copyright assigned to your firm. 
  • Article usage in a blog post for you to customize with your company brand image. 
  • Article usage in a company email for client acquisition or relationship building. 
  • Miscellaneous needs – Let’s discuss your needs and set a goal for the content. 

WHO?  

Marketing Communications Group brings over 35 years of excellence and pride in helping companies and their people reach their marketing and growth goals.  

One of the benefits of social media and content marketing is you don’t have to be large company to succeed.  

Our goal:  providing consistent timely content and assist you by responding in a timely matter that really counts. 

Your goal: Know your target customer. You have closer and more frequent contact with customers.Your customers want solutions/answers to their questions, and if you can offer them more and better ideasyou are a solution provider. 

Thanks for reading and please share with others – except your competition! Your time is truly appreciated.

Learning and doing, marketing, and selling ideas, is what you’ll find at your Direct2Customers community.

It’s what we do. It’s what we love to do.

Thanks again for reading. Questions?  Mdoc@direct2customers.com or 800-250-3608

   

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Be More Creative and Strategic in Marketing and Sales Promotions…

Be More Creative and Strategic in Marketing and Sales Promotions…

which lead to many benefits in the overall growth of your company and employees.

What are the top five strategies in our direct marketing community?

When evaluating existing marketing and selling programs, we always find a variety of solutions and ideas to enhance company growth. There are leadership skills that come with creative marketing strategies. And we all know the importance of leadership.

Selecting the best strategy or using a variety of strategies is common, but first do your homework. Just as you can’t fit your feet in a shoe size smaller than yours, you need strategies that work well with management, your team, and your targeted market.

I have used five battle tested strategies, from the past and in today’s digital landscape. There are a variety of strategic names, such as a game plan or master plan. In my world of marketing and advertising, creativity is prominent.  The art and science of marketing tend to lead one to build creative strategies.

I made a presentation in 1993, at a business trade show in Chicago, on how to use creative strategies in direct marketing mail with one-to-one marketing, and relationship marketing. These were creative strategies in this era showing results in marketing programs and tactics.

The good results were also the importance of gathering customer data and analysis to add some strength to a firm’s strategic marketing plan.

Our five strategies of importance are in no particular order. However, the customer always comes first.

A customer-centric marketing strategy

The customer is at the center of your marketing universe. Therefore, all your products and services must meet their needs and requirements. Not just in the beginning of a purchase, but every time the customer makes a purchase. People don’t buy products or services–they buy solutions.

If you Google customer-centric marketing, you will uncover a ton of definitions. To keep it simple, I’ll use the following information that hits on a few high notes based on experience.

Customer-centric marketing means to fulfill all the needs and wants of each customer with a desire to help them reach satisfaction and doing it all with a smile. If you want to experiment with the principles of customer-centric marketing, you need to learn the “how” from your customers, one-on-one.

  1. Learn as much as you possibly can about all your customers and prospects. Even the ones who may only purchase on an irregular schedule. For example, ask them how they use your product or service? How did they make a purchase decision?
  2. Share your product and service features and benefits with your prospective market. Give them a taste of what you offer. This will lead buyers to more ideas on how to use your products or services. Consider using the benefit from your company being a solution provider. Working closely with your buyers to design a special service or product that is very beneficial to them.
  3. Treat your customers with value added, no cost services.  This is one benefit that no one forgets.
  4. As you learn more about each customer, keep fulfilling their needs and wants to exceed their expectations. A happy customer leads to collect more marketing data. More data can lead to better advertising results.
  5. And when customers are happy, they give you testimonials. Testimonials are a great addition to your marketplace communications and especially customer service and the selling team.

Why use a direct marketing strategy?

You need a customer-focus mentality to see and understand why your customers buy or not buy. There is nothing better than weaving a direct marketing strategy and its many tactical choices to reach, attract and sell more to your target market audience. In one word, AWESOME! 

Direct marketing is also an interactive system of marketing and selling using two-way communication in your marketplace. Effective direct marketing uses more communication channels to get a measurable customer response and enables you to record and analyze event data.

The direct marketing strategy, as coined by Lester Wunderman in the 1950’s, “is advertising directly to the consumers mailbox with less competition.” An advertising message, sent to a consumer, provides a direct path to the person’s mailbox, with less noise from the competition.

For example, the United States Postal System is moving toward digital, but not at the expense of direct mail, but using it with direct mail. (See the post Informed Delivery from the USPS.)

Why a use multi-communication channel strategy.

Multi-communication channel marketing enables you to use a variety of communication channels to reach your customer and your customer responds. For example, direct mail, e-mail, landing pages and numerous channels in social media hit their target market with good results.

The customer is the center of your universe and all your products and services must meet their needs. Many times, more than not, it’s wise to make sure your database used for prospects and customers in your marketplace records, show what channels are used and by whom. People don’t buy products or services – they buy solutions.

Why A Data Driven Marketing Strategy?
May I quote, according to Fospha, “Customer Data Platform Specialists,” director Sam Carter stated that:

“Without fully integrated customer data, businesses are unable to fully engage their customers and drive conversions at sustainably low cost, retain customers and build brand loyalty.” 2016 publication. By the way, this is still true today.

At a ClickZ’s webinar, August 23, 2017, Maximize Your Customer Data, a definition of personalization is defined as, “communicating differently with a customer based on their characteristics, to optimize customer acquisition, retention and lifetime value.” Also still true today.

 Plus, according to McKinsey, personalization can result in a sales uplift of 10%, and increase return on investment on marketing spent by a multiple of eight. Without data management, everything else you build in your marketing model, is wasted.

The analysis of data will help one to determine isolated trends, regions, or time periods to compare with your other data from previous campaigns.

Designing solutions for your small business and b2b marketing is three-fold.

  • To attract and retain buyers,
  • using end-to-end visibility into all marketing and selling campaigns, and
  • from impressions to revenue.

This can easily combine data from various sources to get new insights about your marketing and advertising tactics.

Why a Digital Marketing strategy?

There are different types of customer profiles, behavior, and competitors. Designing solutions for your business to attract and retain customers, and gain visibility into all campaigns, from impression to revenue is extremely valuable. When your strategy enables you to easily combine data from different sources to obtain new ideas, value is generally recognized.

Develop and create a marketing and selling campaigns, driven by your customer data and paid‐search strategies, is measured by key performance indicators (KPI) you create.

In a small business and a b2b company, you can start to learn to increase your proficiency in social advertising, use Google AdWords, and Google Analytics to find meaning in user behavior. Determine if your competition and other companies in your industry use digital marketing and learn why and how it is used.

A small business and b2b marketing and selling fact remains that those who “have a need for what you have to offer must be aware of what you have to offer.”

Summary

In many ways you can see it pays to have a strategic creative marketing and advertising approach in all your marketing and selling communications with your target market. Think of your strategic creative marketing plans like a good home-made recipe. What I mean is, you use a little strategy and a bit of another, to stay in the know about your customers and target market.

Thanks for reading and please share with others – except your competition! Your time is truly appreciated.

Learning and doing, marketing, and selling ideas, is what you’ll find at your Direct2Customers community.

It’s what we do. It’s what we love to do.

Thanks again for reading. Questions?  Mdoc@direct2customers.com or 800-250-3608

 

 

 

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Creating Effective Direct Marketing Copy is More Important Than Ever Before

Creating Effective Direct Marketing Copy is More Important Than Ever Before

The goal of writing great marketing copy is to get people into taking action. 

Like buy my product or service.

The more you address specific human elements that motivate your audience, the greater your chances of moving them into action, calling, e-mail or buying.

So, what moves people, besides a big truck?

  • People cannot resist a bargain. People seek pleasure and satisfaction. People like exclusivity. And some are even moved by greed.
  • People seek to improve themselves. They want to save time. People seek security and safety.
  • People seek power, stature, fame, flattery from others and inside information. They are often envious, revengeful and proud.
  • People want to make money, save money, save time, stay healthy, become more knowledgeable, increase their status, boost their prestige.

This is a never-ending list as we try to understand the human mind and how it relates to purchasing your products and services. You need not attempt to solve the human condition in every direct marketing copy you write. But it’s recommended to learn continuously about your customers.

What you need to do is think carefully about what you sell, to whom, and how best to make them want to act.

It’s a complicated activity and, at the same time, it is easy. Your direct marketing must lead people to consider worthy opportunities to improve their personal situations. Train your mind to react to them.

It becomes much easier when you take the time to keep learning more about your customers and provide products and services that exceed their expectations.

Some of those expectations may even be in the preceding paragraphs. It’s all about learning and doing.

Thanks for reading. Ideas or questions? Mdoc@direct2customers.com.

 

 

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