And this service is FREE! 

Most every mailing campaign can benefit by taking advantage of this great innovation available from the US postal System. Yes, it is FREE! If you care to see examples of just how creative and effective Informed Delivery can be, read on and I’ll share as much as possible. People are really getting it, and it’s making a difference to them. 

Informed Delivery 

Informed Delivery® is a free and optional notification feature that gives residential consumers the ability to digitally preview their letter-sized mail and manage their packages scheduled to arrive soon. Informed Delivery benefits the entire household by allowing users to view what is coming to their mailbox whenever, wherever – even while traveling – on a computer, tablet, or mobile device. 

How do you get started? 

You must live in an eligible ZIP Code™ location and be able to verify your identity in order to sign up for Informed Delivery.  In rare instances, you may live in an eligible ZIP Code, but cannot sign up for the feature because your individual mailbox is not uniquely coded; this coding determines which images are provided to each Informed Delivery user and ensures that users view mail destined for their address only.   

While most addresses are uniquely coded, not all are, especially in high density areas (e.g., apartment buildings or condos). If your address is not uniquely coded, you will not be able to sign up for Informed Delivery at this time, but please check back later. USPS is working to increase the number of addresses with access to Informed Delivery. 

How does Informed Delivery work? 

The United States Postal Service® (USPS) snaps the image of the front of a letter-sized mail while running through our automated mail sorting equipment. USPS is now using those images to provide digital notifications to users in advance of the delivery of physical mail. 

Users receive emails to the email address in their personal USPS.com® account containing grayscale images of the exterior, address side of up to 10 pieces of incoming letter-sized mail that is arriving soon. These images are also accessible on the Informed Delivery dashboard at informed delivery.USPS.com. Only the first 10 pieces of mail appear in the email currently.  

The remaining mail images can be viewed on your dashboard. This measure helps limit the size of emails being sent to users. Additionally, participating mailers can supplement their digital mail piece with a clickable and interactive color image below the grayscale image or provide an image to replace the grayscale image. 

Some mail pieces (e.g., catalogues or magazines) are not imaged by our automated equipment and will not appear in your Informed Delivery notification. If a scan is detected on these types of mail pieces, users will see a message stating, “A mail piece for which we do not currently have an image is included in today’s mail.” 

For any item with USPS Tracking®, including items such as Certified Mail® and Registered Mail®, users can view the delivery status in Informed Delivery notifications. Users can also provide USPS Delivery Instructions®, manage their notifications, and schedule redelivery from the dashboard. Users can also receive USPS Tracking updates for incoming packages via separate email or text notifications. 

The dashboard displays mail images for a seven-day period, and package information displays for 15 days after each package has been delivered. Users can opt-in to receive separate email or text notifications with status updates for incoming packages, too. 

Stay tuned for additional information. 

Thanks for reading. If you have any comments or questions, reach me at Mdoc@direct2customers.com

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